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Warranty & Returns

Returns/Exchanges

Due to the nature of our products, most items are generally not returnable. However, if you determine the size you ordered is incorrect, any item unworn, not tried on, and still in their original package may be returned for exchange or refund.

Please contact us for a return authorization number before returning any item.

Fetware/Driwear.com reserves the right to refuse return or exchange of any item deemed worn, tried on, damaged, or otherwise non-sellable as factory new.

Manufacturing Defects

All of our products are made in North America by hand and are inspected before shipping. But since our products are made by people, from time to time there will be defects that slip through. If such defects reveal themselves after our product is worn the first few times and you have taken reasonable care in washing you may have a faulty item. Please contact us and we will make things right. We value your business and will show every consideration possible.

Implied Warranty of Serviceability

Our products are said to be among the very best quality products of their kind available on Earth. Many items we sell have been custom made for us to exceed the standard quality typical of products of this kind. We do our own testing and evaluations of new products for quality and serviceability before we list them for sale. Please keep in mind that most everything we sell is deemed a "semi-disposable" itm by medical industry standards, meaning that incontinent garments will have a relatively short service life compared to typical textile clothing items we are all accustomed to wearing. If you take reasonable care washing and wearing our products you can expect exceptional value and relatively long service life from everything you purchase from us.

Satisfaction Guaranteed

If you are disappointed by the fit, quality, or performance of anything you buy from Fetware please contact us and we promise to make things right with you even if you have worn the garment. We ask you to keep in mind that most of our products are semi-disposable and the life of a garment involves many factors beyond our control. If you are looking for the most cost effective protective pants we sell with the longest service life we suggest products made with UltraFlex polyurethane. Pants made from UltraFlex exceed the expected service life of ordinary plastic/vinyl by 5-7 times.