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Shipping and Return Policy

We stock all products shown on our website and ship most orders the same day if your order is placed by 11:00AM EST. We will contact you should there be any delay beyond 24 hrs in shipping your order.

We individually package each item in a sealed bag for your protection. Discrete packaging is always used to ship your order. Our name shows on your package as:

FPLLC
P.O. Box 16663
Hooksett, NH 03106

International customs documents show our products as Medical Garments.
Note: UK customers may declare our products are used for continents and may be exempt from VAT/Duty. You must be willing to declare this if you are subject to tax upon delivery. The package is not exempt-You are exempt.

HOW WE SHIP YOUR ORDER

We do everything possible to keep shipping charges as low as possible. We offer several shipping options for all orders.

Shipping Methods Available

USA Shipping Options

FirstClass Mail
     Our lowest cost option to ship order under $50.
     Delivery Time: 3-5 Days.
           Includes Delivery Confirmation, Tracking, and Insurance.

Priority Mail
      The Day-Saver Option for faster delivery for an affordable price.
      Delivery Time: 2-3 Days.
           Includes Delivery Confirmation, Tracking, and Insurance.

Express Mail
     Order before 11:00AM Monday-Friday for delivery the next
     day in most places.
     Delivery Time: 1-2 Days.
         Includes Delivery Confirmation, Tracking, and Insurance.

International Shipping Options

Please Note: Please Note: All international orders are subject to customs delays outbound from the USA as well as the delivery Country. Delivery times are based on International Service Standards and may vary based on Weather, Holidays, and other factors beyond our control.

International FirstClass Mail
     Our low cost option for orders under $50.
     Delivery Time: 14-21 Days.
     Includes Delivery Confirmation, Tracking, and Insurance.

International Priority Mail
     Quicker International Delivery
     Delivery Time: 7-14 Days.
     Includes Delivery Confirmation, Tracking, and Insurance.

International Express Mail
     Fastest Delivery Available. Orders placed by 11:00AM Monday- Friday.
     Delivery Time: 3-5 Days.
     Includes Delivery Confirmation, Tracking, and Insurance.

RETURNING YOUR ORDER

Due to the nature of our products Federal and State Laws and the Uniform Commercial Code prohibit return of items that have been tried on, or worn.

Defective Items

If a product is defective, please contact us within 7 days of delivery. We will make every effort to replace the item at no cost to you once the item has been deemed defective. You may be asked to return the item or provide a digital photo so we can determine if the item is defective or has became damage due to misuse or careless handling.

Return for Size Exchange

If you order the wrong size or style please contact us and we will aid you in returning any unused/not tried-on item (items) for exchange. We reserve right to determine if any item has been worn or tried on. Items removed from sealed bags are NOT returnable and will be returned to customers at customer’s expense. Additional shipping charges may apply.